Frequently Asked Questions
(FAQ)

 

Does Computer Solutions use Unix or NT Servers?
Do I really get a 30 day trial period?
What are some of the tools and features Computer Solutions provides?
Do I register my Domain Name or does Computer Solutions do it for me?
What is Virtual Hosting?
What are FrontPage Extension and do you support them?
Can i access my website without the WWW?
Do you offer SSL for Secure Credit Card Transactions?
Can I upload my pages frequently?
How long does it take to setup my account?
What is a CGI-BIN and how do I get one?
What CGI Scripts come already installed?
Will my Macintosh Computer work with my Computer Solutions account?
What is the Access Control Panel?
Will Foreign Domains with with Computer Solutions?
How much data transfer do I get with my site?
What are Auto Responders and how many do I get?
Do you provide Dial Up Access?
What are Email Aliases and how many do I get?
Can you design my site for me?
Does my site come with Web Statistic Software?
Does my site have database features?
Does each virtual server have its own raw log file?
Does Computer Solutions Offer SSL?

back to main page


 

 

 

 

Does Computer Solutions use Unix or NT servers?

All our servers are Unix based for the most reliability possible.

 TOP

 

Do I really get a 30 day trial period?

Yes! Every account comes with a 30 Day Trial Period. Simply order the account you want and try it out for 30 days. You have nothing to lose and everything to gain!

 TOP

 

What are some of the tools and features Computer Solutions provides?

Common Gateway Interface (CGI)
Dedicated IP address
Direct Backbone Connection
Domain Manager 
Domain Registration 
File Transfer Protocol (FTP)
FrontPage Extensions 
Mailing Lists
Chat Rooms
MySQL 
PHP3 and PERL
Pop3 e-mail Accounts 
Secure Socket Layer (SSL)
Secure Shell (SSH) 

(Features vary between Windows and Unix Servers)

TOP

 

 

Do I register my domain name or will Computer Solutions do that for me? 

We can register your domain for you for a cost of $25 per year. This is the standard Registration Price.

TOP

 

 

What is virtual hosting?

Virtual Hosting is an option that allows a company or individual to lease part of a server to store their website's data, rather than pay for an entire machine with more space than they need. As part of our virtual hosting we provide a dedicated IP address as opposed to a shared IP.

TOP

 

 

What are FrontPage extensions and do you support them?

If you are using FrontPage to design and build your web site you will need your web host to have FrontPage extensions installed on their server. All of our hosting packages support FrontPage 98 and 2000, 2002 on all Windows Servers.

TOP

 

 

Can I access my domain address without the "www"?

Yes, you can access your domain address with or without the "www" in front of the domain name. The "www" is a tertiary domain name that isn't necessary if your nameserver is set up properly.

TOP

 

 

Do you offer SSL encryption for transferring credit card information?

YES! Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online! Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it.

By using the secure server (SSL), the information is encrypted before it is sent. You DO NOT have to buy a security certificate to enable the secure server - you can use ours FREE of charge. We will provide you with the name of the server when your account is activated!

TOP

 

 

Can I upload pages frequently? 

Each account comes with an FTP/Telnet account. You have full access to your space via FTP 24 hours a day, 7 days a week. The file manager in your control panel can also be used to upload pages to your site if you do not have access to FTP.

TOP

 

 

How long does it take to set up my account?

Your account will usually be set up within a few hours. You will receive an email from us with your account login and detailed account information after you sign up for your account online.

TOP

 

 

What is a cgi-bin and how do I get one?

A CGI-bin is where you store CGI scripts. These scripts; are used to generate online order forms, guestbooks, shopping carts, counters, and more. All Computer Solutions hosting packages include their own CGI-bin.

TOP

 

 

What CGI Scripts come already installed?

All Computer Solutions hosting packages comes with a hit counter, a search engine, a site creation tool, chat rooms, a form e-mailer, and a file manager plus many more. If you are interested in adding more CGI scripts to your account, you may do so.

TOP

 

 

Will my Macintosh work with my Compute Solutions account? 

Yes. Our servers use standard protocols such as FTP, Telnet, SSH, and HTTP that are compatible with Macintosh operating systems.

TOP

 

 

What is the Account Control Panel?

The Account Control Panel makes managing your web space fun and easy. This extraordinary interface offers you a way to quickly view account-related information and provides easy access to the wide variety of tools and utilities that come with your account. With the click of a mouse, you can administer your web space, e-mail accounts, directories, cgi-bin (program script storage area) and all the special features offered, including site statistics and shopping carts. You can even add additional features to your account whenever you need them. Gain control and flexibility to make changes within your own time frame and according to your own particular business needs.

NEW!  Choose your language!  The Control Panel is now available in Spanish, French, German or English.

TOP

 

 

Do you host foreign domains? 

Yes. All domain names will work with Computer Solutions accounts.

TOP

 

 

How much data transfer do you allow for my site? 

Click HERE to see our hosting plans

 TOP
 

 

What are auto responders and how many do I receive with my account? 

You can set up auto responders to automatically respond to incoming email. For example, if you had an order form which your customers email to you, you can set up an auto responder to email the customer a confirmation message that their message was received.

Each account plan comes with a pre-specified amount of auto responders, view our
Hosting Plans for complete details of each plan!

TOP

 

 

Do you offer dial-up Internet access?

No, you must provide your own Internet access.

TOP

 

 

What are email aliases and how many can I use?

Email aliases are email addresses that you create. Any mail sent to these aliases would automatically be forwarded to your existing POP email account or redirected to another third party POP account.

You can have as many email aliases as you want, your mail account is pre-configured to "Catch All" email directed at
anyname@yourdomain.com.

TOP

 

 

Can you design my web site for me?

Yes. We provide web design services. Email us at sales@ineedbob.com for more information or call 845-690-9076

TOP

 

 

Does my account come with web statistic software?

Traffic analysis software comes pre-installed with every web hosting account! We use HTTP-Analyze and it is very easy to access.

If you already have an account with us, you can access your weekly stats by typing
http://yourdomain.com/stats/.

TOP

 

 

Do you have a database system? 

We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use database program.

TOP

 

 

Does each virtual server have its own raw log files? 

Yes. You have access to your own raw log files.

TOP

 

 

Does Computer Solutions offer SSl?

SSl is on all of our servers. You just need to be sure that you call your files with the .shtml extension.

TOP

back to main page
 

 * Some features are only available on our Windows server hosting packages.  Contact us for more information at info@ineedbob.com